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16 Reviews

W7181 Hwy's 10 & 114, Menasha, Wisconsin 54952

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Jeffs Northshore Auto Inc.

Menasha, WI

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16 Reviews

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W7181 Hwy's 10 & 114

Menasha, WI

54952

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DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (3)

16 Reviews

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16 Reviews of Jeffs Northshore Auto Inc.

June 13, 2024

SALES VISIT - USED

AVOID this dealership at all costs, if you do decide to gamble and buy from Jeff's Northshore google the VIN number so you can see what auction they bought it from and for how much. I bought a 2018 chevy s gamble and buy from Jeff's Northshore google the VIN number so you can see what auction they bought it from and for how much. I bought a 2018 chevy silverado and had numerous issued in the first month of owning. the won't fix unless I pay 100% of the cost. after I googled the VIN number I see they bought it from hansen auction group for $15k less than what I paid. the truck has serious issues...which is why they got it from an auction for so cheap....buyer beware!!! More

by DavidJ

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

No

Employees Worked With

Deb

Report | Print

February 02, 2022

SALES VISIT - USED

We purchased a totally restored 1969 classic mustang from north shore. No issues. Until recently we have asked for backup proof that per his advertisement it was numbers matching , important in car colle north shore. No issues. Until recently we have asked for backup proof that per his advertisement it was numbers matching , important in car collections , and truly did have have a three year restoration. We tried contacting jeff for over six months this past year. Many emails and phone calls which were always intercepted by his Assistant. All we wanted were pictures of the restoration and some backup history on the car. Jeff has never responded. Finally. His assistant told me jeff felt he had no duty to further discuss anything with me Period Huh ? What kind of a dealer does not communicate with his past customers ? Now. We wonder what he is maybe hiding ? What in his add is maybe not as it is stated. We have also filed a complaint with the bbb as I do not think anyone should ever buy a car when the dealer goes dark on you after you drive off . We suspect his claim and or warranty as stated now may not be as claimed as I now have to pay to have an expert verify what jeff has claimed. This just does not seem right I would not recommend this dealer More

by james m k

Customer Service

Friendliness

Price

Recommend Dealer

No

Employees Worked With

Jeff and only jeff

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Helpful 2

May 11, 2021

SALES VISIT - USED

Very relaxing no pressure from sales to financing to talking to service manger. entire process went very smooth answered all my questions about vehicle and new all my concerns will check with them for talking to service manger. entire process went very smooth answered all my questions about vehicle and new all my concerns will check with them for next vehicle we purchase More

by bullfrogwine60

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matt,Aaron,and Erick

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Helpful 0

April 09, 2020

SALES VISIT - USED

Can't Help but Like Them We have known Jeff since he was young. He has become a wonderful person to do business with. He always listens to what you are in the market for and We have known Jeff since he was young. He has become a wonderful person to do business with. He always listens to what you are in the market for and is knowledgeable about vehicles to help you find just the right one. We were in need of a car for our daughter. Jeff helped us find a nice car in our price range. We have been doing business with Jeff and his team for years. They are very friendly and honest. We've been very satisfied with them.. More

by Ron

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jeff

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Helpful 0

April 08, 2018

SALES VISIT - USED

Great Experience My wife and I had a very good experience purchasing a vehicle at Jeff’s Northshore auto! We were not pressured and made to feel like we were truly wel My wife and I had a very good experience purchasing a vehicle at Jeff’s Northshore auto! We were not pressured and made to feel like we were truly welcome. We now have new friends in the car business. Thankyou to the sales team and hope to see you again soon. More

by Ducky

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

All

Report | Print

Helpful 0

October 04, 2017

SALES VISIT - USED

Kind, knowledgeable and efficient I was in the market for a used truck with certain specifications, and Jeff's Northshore Auto was able to help me with that. Nick was very helpful I was in the market for a used truck with certain specifications, and Jeff's Northshore Auto was able to help me with that. Nick was very helpful with the vehicle itself, and Ryan was efficient and kind in handling the financial aspect. They did an amazing job overall. Jennifer, also offered help, which was much appreciated. A big shout out of , THANKS, to all of you! Very nice people to work with. More

by Peggy Dahlin

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Nick, Ryan and Jennifer

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Helpful 0

March 08, 2017

SALES VISIT - USED

Friendly, helpful and most importantly honest. I was very satisfied on the treatment and attention that was given to me and my wife. Jeff and Nick was very helpful and attentative with our needs. I I was very satisfied on the treatment and attention that was given to me and my wife. Jeff and Nick was very helpful and attentative with our needs. I will most definitely be sending my friends and fam there way. More

by Mesoto

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jeff & Nick

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Helpful 0

March 03, 2017

SALES VISIT - USED

Best sales and service I would like to say Thank You to Jeff's North Shore Auto for standing behind my exhaust manifold replacement and for such great customer service, I ha I would like to say Thank You to Jeff's North Shore Auto for standing behind my exhaust manifold replacement and for such great customer service, I have nothing but good to say about your business and your customer service is nothing but the best,I will always be a customer and very highly recommend your sales and service. More

by Jeff Parks

Recommend Dealer

Yes

Employees Worked With

Nick,Tracy,Amber and service department

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Helpful 0

August 30, 2016

SALES VISIT - USED

So amazing! My dad and i are in LA, CA and just bought a car from Jeff and Corey over at Jeff's North shore auto and had the GREATEST experience they were so help My dad and i are in LA, CA and just bought a car from Jeff and Corey over at Jeff's North shore auto and had the GREATEST experience they were so helpful and honest and on top of it. They answered all of our concerns and questions at all hours. We just got it delivered yesterday and it was everything they said and more! Thank you all not leaving Jennifer out lol ;). Would buy and recomend this co. To everyone! Fair prices and great honest integral service. Couldn't have asked for more More

by Hsandidge

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jeff, Corey, Jennifer

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Helpful 0

October 20, 2014

SALES VISIT - USED

Great Dealer Great father son dealer. I bought a truck from these guys. Got to meet Jeff and his son. Both are extremely helpful down to earth guys. Great employee Great father son dealer. I bought a truck from these guys. Got to meet Jeff and his son. Both are extremely helpful down to earth guys. Great employees I got to know Nick, one of their salesmen, and he has made my car shopping experience a blast. They all really know their stuff. Best dealership I've ever been to. More

by TonyYoung

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Nick, Corimac, Jeff

Report | Print

Helpful 0

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DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

FAQs

How do you know if a dealer is trustworthy? ›

Before choosing one to visit, take some time to read feedback from your community, both negative and positive. Look on sites like DealerRater and Google Reviews to check for information on reliability, helpfulness, pricing, and more. A dealer with many negative reviews may not be worth your time.

What is an example of a good review for a car salesman? ›

“ Highly Recommend! ” Jon was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

Do car dealerships make money on recalls? ›

Recalls drive huge revenue to auto dealerships because, although the service is free to the customer, the manufacturer of the recalled vehicle has to pay the auto dealership for the service.

How do I know if my car salesman is legit? ›

Make sure that the Total Cash Price on the written contract matches the price that you were told. If the prices are different, you may be the victim of fraud. If the dealership refuses to honor the representations made to you by the salesperson, refuse to sign the contract and walk away from the dealership.

What not to tell a dealership? ›

Eliminating the following statements when you buy a car can help you negotiate a better deal.
  • 'I love this car! ' ...
  • 'I've got to have a monthly payment of $350. ' ...
  • 'My lease is up next week. ' ...
  • 'I want $10,000 for my trade-in, and I won't take a penny less. ' ...
  • 'I've been looking all over for this color. '
Feb 14, 2021

What can I do if a dealership basically scammed me? ›

You can report fraud, scams, and unfair business directly to the FTC. You can also file a complaint with the Better Business Bureau (BBB). The BBB processes complaints within two business days and contacts the business on your behalf.

How to write a good review for a dealership? ›

Highlight the pros and cons. After you've described your experience, highlight the pros and cons of the dealership. This section should be balanced and objective. If there were negative aspects of your experience, try to provide constructive feedback rather than being overly critical.

What should you say to a car salesman? ›

Contents
  • “I need to have my trade-in appraised.”
  • “I like this car. But I don't love it.”
  • “I don't have a credit card.”
  • “I know the deal is done. ...
  • “If you sell me the car for this price, I'll buy it right now.”
  • “I'll pay cash.”
  • “Can I take the car for another test drive?”
  • “I see the following problems with this car…”
Oct 31, 2022

Which car dealer has the most recalls? ›

Ford. Ford tops the 2023 list of what car brand has the most recalls, coming in at 54 total recalls. This is the third consecutive year Ford has led the pack as the most recalled car brand in the United States. – with 68 in 2022.

What if a dealership refuses to fix a recall? ›

File a complaint with NHTSA

Report the dealership's refusal to address the recall to the NHTSA through their website or hotline. The agency monitors compliance with recalls and can take steps to enforce corrective actions.

Can I get a new car if my car is recalled? ›

A recall lets people who own the car know to take it to an authorized dealer or mechanic to have it fixed, and the automaker pays for it. Depending on the state, dealerships may be able to sell used vehicles with an open recall — but not new vehicles.

Do car salesmen really talk to managers? ›

For decades now, car salespeople have constantly gone to “talk my manager” for permission to negotiate during the sales process. This tactic, paired with countless other dealer antics is very frustrating for customers. If you're unfamiliar with your salesperson saying “let me go check with my manager,” you're lucky!

How do you know if a dealer is scamming you? ›

Auto Sales Fraud
  1. A salesperson asks you what monthly car payment amount you are seeking.
  2. A salesperson says you can qualify for a car that appears beyond your budget.
  3. A salesperson tells you the dealership will not honor the offer if you walk away.

Are all dealerships shady? ›

The truth is, many car dealers are scrupulous business people who trade on their reputations and work hard to cultivate relationships with long-term customers. But buying a car can be confusing and overwhelming, and plenty of dealers earn their bad reps by leveraging that confusion to their advantage.

How do you check distributor is authentic or not? ›

Check the supplier's business information, registration certificate, etc. Google search the name of the supplier to see if there are any records of complaints.

What is a trusted dealer? ›

These dealerships prioritize quality, transparency, and customer satisfaction, ensuring that you drive away with a car that meets your expectations. The peace of mind that comes with a reputable dealer's guarantee and support is invaluable, making the extra effort in finding a trusted dealer well worth it.

How do I know if a used car is reliable? ›

If safety is of utmost importance to you, check sites like Consumer Reports or IIHS-HLDI for safety ratings and go from there. If you've got your heart set on a particular make and model, check your local dealerships for certified used cars, which are usually inspected and come with warranties.

How do you tell if a car is a good buy? ›

Inspect the Cars Condition

Check for dents, scratches, and rust. Look for signs of neglect such as balding tires, rusting suspension, rust on the frame, or patches that look like they may have been repaired. Always get the car inspected by a mechanic before purchasing.

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